Our CEO Stephen Davies was recently featured in Hubbis, sharing his perspective on how independent wealth managers are navigating a more complex operating environment, and what it takes to stay relevant in a rapidly evolving industry.
A few themes that came through:
– As private banks raise minimums and automate service, more clients are finding themselves underserved, and independent firms that prioritise service are well placed to fill that gap.
– The client conversation has shifted from portfolio performance to long-term life planning, and that calls for a more holistic, long-term approach to the advisory relationship.
– At Javelin, if a client calls, the phone is picked up within three rings by a human being, because accessibility is becoming increasingly rare and valued.
Read the full article here: https://backoffice.hubbis.com/article/javelin-wealth-management-navigating-complexity-through-focus-service-and-selectivity